Sales Account Manager (Office-based)

Role Overview

We are seeking a highly motivated and experienced Sales Account Manager to join our cybersecurity team in London. The ideal candidate will be responsible for driving sales growth, developing new business opportunities, and managing client relationships within the cybersecurity sector. This role requires a strategic thinker with excellent communication skills and a deep understanding of cybersecurity solutions.

Key Responsibilities

Sales Strategy Development

• Develop and execute strategic sales plans to achieve revenue targets and expand market presence.
• Identify and pursue new business opportunities within the cybersecurity sector.
• Conduct market research to stay updated on industry trends and competitor activities.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders and decision-makers.
• Manage and strengthen relationships with existing clients, ensuring high levels of customer satisfaction.
• Provide tailored cybersecurity solutions to meet client needs.

Lead Generation and Sales Execution

• Generate leads through networking, referrals, and various sales methods.
• Prepare and deliver compelling sales presentations and proposals.
• Negotiate contracts and close sales deals to achieve business objectives.

Account Management

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients and handle their needs.
• Act as the primary contact for assigned clients.

Customer Satisfaction

• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Handle complaints and solve problems to ensure customer satisfaction.

Sales Growth

• Generate new sales using existing and potential customer networks.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.

Reporting and Metrics

• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
• Prepare reports on account status.

Collaboration

• Coordinate with other departments to ensure consistency and satisfaction in the sales process.
• Supervise account representatives to ensure sales increase.

Qualifications

• Bachelor's degree in Business, Marketing, Information Technology, or a related field.
• Minimum of 5 years of experience in sales or business development within the cybersecurity industry.
• Proven track record of achieving sales targets and driving revenue growth.
• In-depth understanding of cybersecurity products and services.
• Exceptional interpersonal and communication skills.
• Strong negotiation and closing skills.
• Ability to work independently and as part of a team.