Office Manager / PA / EA / Administrator

Role Overview

This is a multi-faceted role combining responsibilities of a Personal Assistant (PA), Executive Assistant (EA), Office Manager, and Administrator. You will play a key role in supporting senior leadership, managing office operations, assisting with basic finance tasks, maintaining CRM systems, and helping the entire business run smoothly day-to-day.

Key Responsibilities

Executive & Personal Assistance

• Provide PA/EA support to company directors, including diary management, travel arrangements, and meeting coordination.
• Prepare agendas, take minutes, and follow up on action items from meetings.
• Handle confidential information with discretion.

Office Management

• Oversee the day-to-day running of the office, including supplies, maintenance, and liaising with vendors.
• Ensure health & safety compliance and manage office policies and procedures.
• Coordinate IT and facilities support as needed.

Administrative Support

• Manage incoming communications, including emails, calls, and post.
• Maintain company records, filing systems, and documentation.
• Assist with onboarding new staff and maintaining HR records.
• Perform accurate data entry and maintain internal databases.

Finance & Bookkeeping

• Support basic bookkeeping tasks, including invoice processing, credit control, expense tracking, and reconciliation.
• Liaise with external accountants and assist with preparation of financial documentation.
• Assist with budget tracking and reporting.

CRM & Data Management

• Maintain and update the company’s CRM system with client and project information.
• Ensure data accuracy and consistency across platforms.
• Generate reports and assist with client communications and follow-ups.

Operations & Business Support

• Assist the Operations team with scheduling, timesheets, logistics, and internal coordination.
• Help track project timelines, deliverables, and resource allocation.
• Support procurement and vendor management processes.
• Provide general support across departments, including sales, technical, and client services.

Event Support

• Assist with planning and running in-person company events, including logistics, catering, venue coordination, and guest management.
• Support internal workshops, client meetings, and team gatherings.

Requirements

Essential

• Proven experience in a similar PA/EA/Office Manager/Administrator role.
• Strong organisational and time-management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office and general IT systems.
• Basic understanding of bookkeeping and finance processes.
• Experience with CRM systems and data entry.
• Ability to work independently and support multiple teams.

Desirable

• Experience in a tech or cyber security environment.
• Familiarity with accounting software (e.g. Xero, QuickBooks).
• Experience supporting company events or client-facing activities.
• Understanding of confidentiality and data protection principles.

What We Offer

• A dynamic and supportive working environment.
• Opportunities for professional development.
• Flexible working hours (within office-based expectations).
• Pension scheme and other benefits.